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Shipping & Terms

Shipping Information

 

*Tailors of Distinction will only ship to Australian address and do not ship internationally.

*Shipping occurs between 9am- 3pm Tuesday to Friday

Shipping method Delivery
Time
Spend over $150 in a single order Spend under $150 in a single order Notes
Express Delivery  

1 – 3 business days delivery + processing & handling time.

$14.50 flat rate Delivered anywhere in Australia. If you live in a rural area you may experience a slightly longer delivery time. For express delivery you must be located within the Australia Post and TOLL network and pay via Credit Card or PayPal. See whether you are in the Star Express Australia Post and TOLL network Australia Network
In-Store Pickup

N/A

You may only purchase online and there is no in store pickups Please note you may only purchase online and NO in store pickups.
Processing & Handling Up to 2 business days Please allow up to 1-2 business days for processing and handling.

 

All shipping is carried out through TOLL / Australian Post, which is a traceable service with no signature required on delivery.

Shipping is charged at a flat rate per order no matter where you live in Australia. We do not ship internationally.

*Please note there is NO in store pickups.

 

RETURNS

Due to hygiene and quality reasons we do not accept any returns.

Please do not send your purchase back to the manufacturer.

REFUNDS

As all our items are exempt from being returned, we do not issue any refunds.

EXCHANGES

If the incorrect sample/color has been sent then we will re-send the correct sample/color.

We cannot make any substitutions or exchanges (for example, the customer cannot request for another color or product instead of the one ordered or purchased).

If you need to replace the same item due to erroneous issues, please send us an email at info@tailorsofdistinction.com

SHIPPING

Any merchandise purchased from this site will be shipped by a third party carrier.

As a result, title and risk of loss for merchandise will pass to the carrier upon the transfer of the merchandise to them.

Shipping addresses cannot be modified after you have submitted your order.

If you need to update the shipping address and the item hasn’t shipped yet, you’ll need to request a cancellation and order again.

Once the order has shipped it can no longer be changed.

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